Last Updated: August 28, 2026
10-Day Return Window: Omnyx Tech offers a 10-day satisfaction guarantee. If you are not completely satisfied with your purchase, you may request a return within 10 days of the delivery date.
Items must be unused, unaltered, and kept in original factory packaging.
Include all original cables, manuals, accessories, and protective foam.
Products with physical damage or missing components are not eligible for returns.
High-capacity battery systems require specialized freight transport due to hazard regulations.
Original heavy-duty crates and pallets must be preserved for authorized returns.
Fully activated units can only be returned upon verification of a technical defect.
Email us to request an RMA number before shipping.
Wait for written approval and freight instructions from our support team.
Securely pack the item and display your RMA number clearly on the outer label.
Refunds are processed within 10 to 14 business days after item inspection.
Omnyx Tech covers return freight costs for verified manufacturing defects.
Customers pay all shipping and freight charges for change-of-mind returns.